FlyerTalk Forums - View Single Post - AS drops 6 places in 2010 Airline Quality Report
Old Apr 21, 2010, 9:39 am
  #10  
eponymous_coward
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Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,392
Having IDB blow up by 300+% isn't good. That's a number of upset customers who don't get to fly at the times they want.

As an additional reference point, I clocked up $900 in VDB credits in the space of a little over a month- during January and February, when things are at their slackiest in the industry. Keep in mind that IDB happens AFTER VDB.
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