Originally Posted by
DNPierson1
My CSR told me to submit a dispute, which will "typically" be answered within 15 business days---according to my dealings with her so far, this is code for me having to email her in three weeks, and her then replying that they are backed up and need more time.
Any advice on who to call?
On a recent trip I had a couple of items removed from my bag somewhere between MEX and LGA. It sounds like i am better of just writing it off as a $150 loss rather than trying to fight the AA system. I've already had a couple of pretty frustrating experiences just trying to file an initial claim.