Originally Posted by
travelinfoo
yay! Happy resolution. The hotel agreed to move the res back to when I was thinking of going, keeping the T&C intact (refundable to 1600 BST). Also will allow me to cancel if I chose not to go after all. I think I'll rearrange my plans to make sure I stay there! If I can ever get to Europe again!
First of all, nice to see someone being honest when they make a genuine mistake like this. Secondly, good to see the hotel doing being of assistance and sorting it out.
Glad you have it resolved.