FlyerTalk Forums - View Single Post - Who is responsible for submitting points and stay credit?
Old Apr 19, 2010 | 11:14 am
  #3  
mister__big
 
Join Date: Oct 2009
Location: Singapore
Programs: IC RA, KrisFlyer, Evergreen
Posts: 551
From what I've read on these boards, the posting is done by a hotel staff, usually in the front office.

I once had a stay where I used a BOGO and a Rewards Night, and the hotel mistakenly credited the Rewards Night points back to my account. Even though I didn't receive points for one of the qualifying nights when I should have, I was about 23000 points richer so I kept mum about it.
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