I only clock up a reasonable amount of miles with Delta, but I agree that their on-line statement walks all over the paper-based version. I am UK based and it often takes an age to receive any snail-mail from Delta, although it's nice to get the Newsletter in print. Delta seem to have bucked their ides up on the amount of time it takes to credit miles to your on-line statement too. I flew MAN-ATL last November and it was three weeks after I returned before the mile were credited. Last January I flew MAN-CLT and I checked my statement about four hours after landing back in the UK and there miles were already there! BTW, hope this post doens;t appear twice. It's only about my third post and the first time I submitted it it disappeared. Sorry If you are seeing double!