Originally Posted by
savedsol
We're currently at 6 months!
Alamo email customer service has stopped talking to me and simply said MAIL in my complaint - or call the overseas help desk again.
To add insult to injury my quad Hertz points aren't credited from 4 weeks ago. Ahhhhhhh!
Not sure where you're at with this...but I'd contact your CC company and dispute the charge. If Alamo can't find the reservation, then what did you pay for?
You'll either get your money back, or you'll get some credit...