Generally I like the seats with a few complaints. 60" of pitch is great, but the recline sucks. They could easily increase the recline to go with the increase in pitch. I actually don't mind the headrests. What I do hate is the darn footrests which when extended are fine, but you have a 50/50 chance of it extending or getting stuck. I had one that was stuck from SJC-NRT, but I remained generally comfortable because I chose not to stretch out and sleep.