Originally Posted by
Guy Betsy
You know, it would have saved you all the calling back and forth if you had simply called SQ in the first place, and gave them the flight number you were booked on, date, destination and last name. Voila, SQ would have your PNR and could have given that to you. Then, in the meantime you may request your seat preference and special meal if any.
Hi
Guy Betsy,
My interpretation is that
MrsMenocal called SQ, and got the booking code, and requested the seats. I believe, she would like to check the booking on line, which I like to do as well when redeeming BD miles on SQ. Perhaps she just wanted to make sure the booking is really there with the correct flight numbers and date of travel. And perhaps she would like to make sure the seats have been assigned. Anyway, I would do similar checking follow up after talking to an agent on the phone. One time, I found the agent assigned me a seat 3A when she told me 3F on the phone.
Originally Posted by
MrsMenocal
Hello. I made an award travel on CO for a SQ flight. Called SQ to get booking reference number and request seats. Tried to enter this booking reference on their website to manage the booking and the system continues to tell me it cannot be found. Try to enter number again. Called SQ back and they said they are able to bring it up, must be the system try later. I tried later. No luck. Just tried again and still not working. If you have an upcoming flight, could you check the system for me? Thanks!