Belgian airspace is closed until 17 April 10:00AM due to a huge volcanic ash cloud drifting over Belgium. If you are booked on a flight on 15, 16 or 17 April, click here for more information.
Latest update: 16/04/2010 at 3.00PM

Due to volcanic ash cloud caused by the eruption of volcano Ayjafjallajokull in Iceland, we would like to inform you that, until further notice, the Belgian airspace remains closed today, Friday April 16th until tomorrow, Saturday April 17th 10:00AM local time. Therefore, Brussels Airlines will cancel all its flights until then.

We strongly advise you not to travel this weekend.

For all CANCELLED flights on April 15th, 16th and 17th 2010, our booked passengers have the right to choose for the following alternatives:
· free change of reservation to a later flight and/or date (destination must be the same or nearest by destination). We recommend to rebook on flights as from 21 April 2010 due to the heavy impact of the current cancellations. No penalty applies even to the most restrictive tickets.
In case the first segment of your ticket has not been flown, the return segment remains valid.

· rebooking is allowed on Brussels Airlines operated flights (also for b.light economy passengers) in the same cabin: business or economy

· refund of your ticket - if you want to avoid possible long waiting times on the phone, we advise you to request your refund online by filling in the following form: http://www.brusselsairlines.com/en_b...nd-refund.aspx

Please check back regularly to read our latest updates.

Rebooking your flight can be done at the Brussels Airlines ticketing desk at the airport, our Customer Contact Center (tel. +32 (0)2 723 23 62 or 078 18 88 89) or via your travel agency. Your reservation can not be changed online.

With these measures Brussels Airlines wants to offer a flexible and free alternative to our customers.

Due to the high number of calls, we kindly ask you to be patient when contacting us. If you can not get through today, please call back later. We thank you for your understanding and we apologize for the inconvenience.