Granted, EasyJet (43 million passengers/year) is substantial. I'm just frustrated (pissed) because EasyJet doesn't have as many routes/frequencies as RyanAir (58 million passengers/year) with flights within Italy itself and to/from Italy from southern France. So now, I will get to experience first hand RyanAir's legendary (joke) customer treatment. Already, just from the tone of the RyanAir email confirmations, I can see how this airline seeems to view customers as, say, an elementary teacher views misbehaving students.