Originally Posted by
socrates
I dont believe there's a willfull effort behind adding these charges
I can't say I have the same faith but tend to view hotels with much the same jaundiced eye as Blockbuster which was caught adding late fees to most rentals knowing only a certain percentage of customers would argue to have them removed. A few dollars is only a few dollars but multiplied hundreds or thousands of transactions over a year and it quickly adds up to mega money.
I find Marriott overall no different than other hotel chains and only rarely see these charges appear on my bill but it does still happen and I am not so quick tto dismiss their appearance as some random error.