Originally Posted by
NewbieRunner
I'm supposed to be flying MAN-DUS tomorrow morning with a connection to ORD on a BMI award ticket. I don't think there's any point in contacting anybody right now as tomorrow morning's flights have not been cancelled yet.
A little update. The BMI ICC was able to re-book me for MAN-FRA-ORD on Saturday, although the MAN-DUS flight tomorrow morning is not officially cancelled yet. I'll just have to hope volcanic ashes will have cleared by Saturday morning.
Very impressed by the service. ^ I was lucky to talk to one of their best agents whom I had dealt with before.