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Old Apr 15, 2010 | 5:13 am
  #8  
andrew10412
15 Years on Site
 
Join Date: Apr 2009
Location: Paris
Programs: AF, UA, BA/IB, VS, Marriott Gold, Hilton Gold
Posts: 287
complained to KLM, and somehow I got a response from Delta??

i told them in the message that their contract staff in houston is an embarrassment to klm and skyteam.

either way they said I had every right to access it and deposited some skymiles into my account as a 'sorry.'
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