Originally Posted by
hans
If one segment has the "Upgrades may be available" message displayed but the other does not, does that really mean no upgrade possibility for the second segment or is it just that the message isn't repeated on what is considered one trip?
As was mentioned above, basically the website is just broken these days. When you're reviewing the itinerary, as long as the international segments are in W or higher, they're upgradable. You can always call the 1K desk to double check if there's any question.
Now that I write it down, it is actually remarkable that I've become acclimated to the new, broken website already. I miss .bomb circa 2009