Originally Posted by
studentff
I'll admit I haven't read this whole thread, but has it been mentioned that UA tried to implement a ($100) fee for same-day standby effective 1/1/2003, and that they eventually rescinded it due to customer outrage?
http://www.flyertalk.com/forum/unite...andby-fee.html
Now they're doing it again.
(Ironically it was researching that fee in late 2002-2003 that caused me to discover FT, and it was the abolition of that fee that pushed me to focus on UA and concentrate travel to gain status.)
We need to send that thread to UA, it pays to make customers happy and this is one area that wont have a big effect on the bean counter's books!
Which is probably one of the reasons UA is still around today.
Last edited by UAL4life; Apr 14, 2010 at 9:20 am
Reason: Wooohooo i edited my post, what now?!