FlyerTalk Forums - View Single Post - The Ultimate Baggage Lost / Delayed / Stolen / Damaged Thread
Old Apr 12, 2010 | 10:27 pm
  #92  
serfty
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There is now some seemingly contradictory information in this thread in relation to the eligibility of "Fragile" items being covered under the Montreal Convention.

Post #1 of this thread indicates they may not be eligible while post #81 indicates that Airlines cannot exclude any item for international operations.

Can this be clarified?

Originally Posted by derpelikan
I think I am not the only one who gets hit by Lost, delayed , damaged bags etc. etc.
...

There is since 2004 the Montreal Convention 06(http://en.wikipedia.org/wiki/Montreal_Convention) in place which improves passenger rights and makes the max. compensation amount a fixum of 1000 XDR .
...

NON-eliable Items

 Jewels, Gold , Silver etc.
 Electronic articles ( computers , pdas, cameras, phones )
 sport items ( golf bags etc.) ,
 Credit Cards, Passports etc.

Here is a copy of LHs policy, i am sure that other carriers have similar policies.

* Fragile objects, meaning objects whose main element is by nature fragile, and sensitive objects in inappropriate packaging
* Perishable goods, if their perishable nature caused the damage. Liability is also excluded if due to delayed baggage delivery food must be destroyed for hygienic reasons or has gone bad when it arrives
* Cash, cheques, jewellery, precious metal, antiques
* Documents, such as business papers, passports, ID cards, data carriers such as floppy disks, CDs, DVDs, USB sticks, etc.
* In the case of total loss of patterns, data carriers and merchandise, liability is based only on the material and goods value. The resale value or loss of business deals are excluded from liability
* Laptops and PCs are entirely excluded from liability

http://www.lufthansa.com/online/port...nodeid=1769658...
Originally Posted by KVS
From http://AirConsumer.DOT.gov/rules/webnotice_04012009.pdf
"We have become aware of tariff provisions filed by several carriers that attempt, with respect to checked baggage, to exclude certain items, generally high-cost or fragile items such as electronics, cameras, jewelry or antiques, from liability for damage, delay, loss or theft. A typical provision found in carrier tariffs and disclosed on carrier websites states that the carrier does not assume liability for loss, damage, or delay of "certain specific items, including: . . . antiques, documents, electronic equipment, film, jewelry, keys, manuscripts, medication, money, paintings, photographs . . . ."

Such exclusions, while not prohibited in domestic contracts of carriage, are in contravention of Article 17 of the Montreal Convention (Convention), as revised on May 28, 1999. Article 17 provides that carriers are liable for damaged or lost baggage if the destruction, loss or damage” occurred while the checked baggage was within the custody of the carrier, except to the extent that the damage "resulted from the inherent defect, quality or vice of the baggage." Article 19 provides that a carrier is liable for damage caused by delay in the carriage of baggage, except to the extent that it proves that it took all reasonable measures to prevent the damage or that it was impossible to take such measures. Although carriers may wish to have tariff terms that prohibit passengers from including certain items in checked baggage, once a carrier accepts checked baggage, whatever is contained in the checked baggage is protected, subject to the terms of the Convention, up to the limit of 1000 SDRs (Convention, Article 22, para.2.). Carriers should review their filed tariffs on this matter and modify their tariffs and their baggage claim policies, if necessary, to conform to the terms of the Convention. In addition, carriers should ensure that their websites do not contain improper information regarding baggage liability exclusions applicable to international service."
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