Originally Posted by
SATTSO
I don't see how that has to do with internal propaganda. You are clearly and specifically talking about public manipulation. But I'm sure you can do as QUERY suggest you have done and twist this so that it means whatever you want, right?
The letter is addressed to: "All Employees" and is basically a pep talk to try to bolster morale which has suffered and apparently continues to suffer, given high turnover rates and all the bad press the both the FAM program and airport "security" have faced recently, she had to say something positive, even if it was a stretch. Ergo, internal propaganda.