Originally Posted by
cielak
I agree! Delta, if you are listening, PLEASE, PLEASE leave the boarding process the way it is. You are going to create major chaos during boarding if you change to this new procedure.
I agree with this. Zone one will morph into a cattle stampede on some flights. It may take a critical mass of data points showing customer dissatisfaction with this boarding scheme for SMI and associates to roll back this part of the plan.