Originally Posted by
SkyMilesInsider
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Regarding the boarding process, we are listening to your comments and can already tell that many of you are very passionate about this. We will monitor your comments, encourgage your feedback on our surveys and will be looking at the numbers very closely in the initial weeks.
SkyMilesInsider
Once you initially allow the "board half the plane in zone 1" approach, you are going to have a devil of a time reversing yourself when it proves to be the debacle that many of us here anticipate it will be. Those from whom you will be taking the new "benefit," as you return the boarding process to something that is workable, will scream like stuck pigs.
DL management should have the integrity to admit that it was a poor idea and stop this even before it starts.
Any sort of pre-flight service in FC is becoming increasingly rare. This foolish boarding initiative will just enable (necessitate) further cuts in service.
You are devaluing your FC product. For many, your domestic FC product is the most significant factor in retaining their business.
You should think carefully before jeopardizing the goodwill that your FC service engenders.