Originally Posted by
Gold_Member
REALLY!!!??? I emailed them to ask whether I could use F&F rate on BOGO usage and they said no! Was there anything peculiar about your booking?
Before I booked I emailed them as I was not going to commit to an F&F as you cannot cancel, they said yes they would honour the F&F and BOGOF, but after I booked I emailed them to ask about upgrades and they said you cant use a bogof and F&F I then said I have a email that says I can and have already booked, they then said OK send us proof (which I did) and they then said they will honour it but as stated before as an ambassador they will offer free club use.
I have also booked 3 nights on points after the weekend stay and they have already given me the 1 room upgrade.