Originally Posted by
PhlyingRPh
Here's a tricky question...
If one were to croak, what would be the best way for one's family members to use the points and/or miles in one's account?
AA: deceased's account number + password and make booking online or over the phone using your own charge card
BA: deceased's account number + pin and make booking online or over the phone using your own charge card
BD: deceased's account number + password and make booking online or over the phone using your own charge card
DL: deceased's account number + pin and make booking online or telephone over the phone using your own charge card
UA: deceased's account number + password and make booking online or telephone over the phone using your own charge card
Hilton: deceased's account access details and make booking in name of intended guest online and/or over phone
Hyatt: deceased's account access details and make booking in name of intended guest online and/or over phone
ICHG: deceased's account access details and make booking in name of intended guest online and/or over phone
Starwood: deceased's account access details and make booking in name of intended guest online and/or over phone
In all cases, facilitated if changing an address first.
I've created a master list of accounts/account access info so that the dear to me can use the miles/points I've acquired as deemed appropriate for the circumstances applicable in the event of the inevitable.