Originally Posted by
melissa87
I took the above at face value. What's the point of being loyal if none of these things actually occur?? I certainly wasn't expecting some luxury suite, just what they claim they offer!
So reeling this thread back in and assuming with few posts you are for real and not conducting a Mass Com class experiment, what do you want out of a hotel loyalty program? I'm not in a hotel every week anymore, but, people value different things.
I booked Hyatt first choice because above all I wanted free travel. In the winter or if it had been days on end since I was home and I wanted a for-sure to be open club with better food (because I didn't want to go back out at night) more than anything else, I booked FS Marriott (although I concede to the board that dependability has broken down in the last year). If you want a suite, you want a Starwood.
If you state your preference the board can help you find the right program, although on FT there are usually strong opinions and there is not always mercy.