Originally Posted by
controller1
EXCUSE ME, William. BUT, it is the Starwood printed T&C's that Corporate always points to when someone thinks they are entitled to something. End of my discussion.

LOL. I guess I'm going to have to find a larger smilie. The one I included in my answer is the largest one I could find here at Flyertalk.
But, let me know when you find mention of Platinum welcome amenities in the T&C's.

Yet, tens of thousands of these are distributed on a daily basis.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]