FlyerTalk Forums - View Single Post - Being greeted by name; what's your experience?
Old Apr 6, 2010 | 6:48 pm
  #9  
edymsn
 
Join Date: Nov 2009
Location: STL
Programs: DL GM, Hilton Diamond, National Executive
Posts: 62
Might be on to something...

Originally Posted by cordelli
Customer service wise, it's one of those things where some people don't care one way or the other, but those who do totally eat it up.
This is an angle I hadn't considered: perhaps it's one of those things where some/many/most couldn't care less, but those who do truly care a great deal. Anyone to whom this really means a lot care to speak up?
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