Let me say that I love the Andaz brand but the deal killer for me is the bed.Though it looks sexy and attractive in design it has no boxspring
Platforms look better and cost less to hotels and there is no expense of a boxspring which is where much of the comfort comes from
One is essentially sleeping on a wooden bench in the shape of a bed
Starwood did this with Aloft brand beds and I have never visted one as much as I would like too.Aloft is the budget friendly version of Andaz or a W
Starwood didn't skimp when it came to the W brand which not only has a great bed and boxspring but a feather bed too ^
This is something Hyatt should have considered.It is the only reason I haven't been back to an andaz since my first few experiences at Andaz West Hollywood

Unlike the Grand Bed which actually got better with age (more movement in the matress the Andaz bed will be like sleeping on cement for a long time to come.That said there is a market for super firm beds amongst some travelers.Much is subjective.The only bandaid approach Hyatt could consider would be to put feather tops on the beds something many hotels did before going to Grand Beds trying to increase comfort during the bed wars when comfort and a good nights sleep became the difference between a good or a bad stay post the Westin Heavenly Bed