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Thread: St Regis New York City NYC [Master Thread]
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Old Apr 4, 2010, 9:03 pm
  #32  
JFKSFOLAX_friend
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Originally Posted by steven_s
Staying at the St Regis at the moment, was upgraded from standard to Grande Deluxe. Was hoping for at least an Astor Suite but was told at check in that I was already upgraded two categories and if I wanted an Astor Suite it would be another $800 a night on top of the rate I am already paying.
If an Astor Suite is a Platinum-upgradeable suite, this is a textbook case of misapplication of the rules. I would have immediately opened a case file with Corporate Customer Services.
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