FlyerTalk Forums - View Single Post - SWA is missing the boat for frequent travelers...
Old Apr 2, 2010 | 10:20 pm
  #5  
Beckles
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Join Date: May 1998
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As nsx alludes to, Southwest has already indicated that a massive overhaul of the Rapid Rewards program is coming, and I would expect there might be more tiers and possibly other changes ... given that, now would be a good time to make your feelings known to Southwest, so I'd certainly suggest sending them a nice letter with your comments!
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