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Old Apr 1, 2010 | 6:33 pm
  #8  
philfna
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Join Date: Jul 2005
Location: SFO / Hawaii / Northern MN
Programs: Catered by me instead of FBO (semi retired)
Posts: 939
I think a phone call from the CEO is a bit over the top; a written letter might come, but don't hold your breath on the letter from the CEO. As others have reiterated where in writing does it stipulate one will receive the bump...
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