FlyerTalk Forums - View Single Post - Somewhat dishonoured reservation - Should I seek recourse?
Old Mar 31, 2010 | 6:55 pm
  #7  
htb
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Originally Posted by shanny19
This is new to me, and I'm not sure I get it.
Do you mean there are three types of reservations, in which case it is possible to reserve a non-smoking room but not be guaranteed it;

or do you mean there are actually three types of rooms, in which case there are "non-smoking" rooms that are non-guaranteed to be free of smoke???
Just look at the room list. Some rooms are specified as non-smoking, some as smoking, and some are not. In the latter case they will give you whichever is available but don't guarantee a specific availability.

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