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Old Mar 31, 2010 | 2:31 pm
  #1  
vysean
 
Join Date: Jun 2006
Location: A lovely little town filled with cows
Programs: US2, Hyatt Diamond, SPG Plat, Hilton Gold
Posts: 3,284
Targeted Promotion Ethics

Quick question (well at the bottom of this ) - many programs do targeted promotions to certain members of their programs. Often times those promotional details are posted here on FT.

There was one in particular recently that I wanted but was not targeted for. So I called the program in question, told them that I needed to book some travel and had a choice of their program or others and that not being considered for the promo would give me incentive to book with their competition.

They allowed me to register for the promo, but mentioned that I was "threatening" them with my statement about booking with the competition instead. I responded that I didn't view it as a threat - merely as a business decision - for both them and I, and they could just as easily choose to target me for these promotions in the future (or choose to not target me), just as I could choose to give them business or not.

Was I out of line?
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