Originally Posted by
ThomasBrown
Has anyone had problems getting a response from emails to
[email protected]?
I sent an email a week ago - no response.
I sent another email yesterday - no response.
Did you include your 1K MP FF number in your correspondence? I contacted them yesterday and heard back today (although for the first time I did not receive the automated response confirming receipt of my original submission). I always close with my full name and 1K FF number and I usually hear back in ~24-48 hours. I think the longest a response took was four or five days.