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Old Mar 31, 2010 | 12:13 am
  #3  
number_6
Original Member
25 Years on Site
 
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,593
It is all automated; when you no-show at SYD for SYD-BNE the computer will cancel BNE-LAX, release the award inventory (which is then not returned to awards for same day travel). So when you try to check-in at BNE there is no reservation and no inventory to rebook it. Nothing that the agents can do (except to force conversion of paid seat to award, and it takes a high level supervisor to do that -- unlikely to be done except as a very big favour). The AUD70 change fee is cheap (it is USD125 for OWE tickets, for example).
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