Originally Posted by msnbc.com

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“At the Seattle airport — ANOTHER comedy of ERRORS from Alaska/Horizon Airlines. Wish I had a NICKLE for every misrepresentation.”

Then, a couple of hours later:

“So this error today at Horizon Air is going to cost us 10 hours of our life. Please shoot me if I fly or recommend this airline again.”

Within minutes, a staffer monitoring Twitter for mentions of Horizon Air was addressing Parks directly; he explained his predicament, gave the representative his details and location, asked for a manager to come speak with him and, within another couple hours, was on his way.

“Getting on a flight home! Big props to @horizonair for all your assistance in making it happen!”