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Thread: SM Asia Miles redemption bookings cannot use GR's Asia Miles balance??!!
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Old Mar 29, 2010 | 5:30 pm
  #17  
percysmith
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Originally Posted by ernestnywang
That is completely correct. However, the last time I did this in the situation where my father and I are in different tiers was in Jan., 2008. (I was SL and he was GO at that time). Oct., 2009, I did this again with my mother's account; however, we were both GOs. I hope that this is not a stupid new rule imposed by CX, but rather a stupid agent newly-employed by PCCW.
After the call, SM and I didn't think it was a new PCCW agent as it it unlikely that agents make up rules where none existed.

Rather, we thought the system or the rules that PCCW has to follow has changed.
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