Originally Posted by
uber1K_Flyer
I sent a question as to why I was charged for a drink in first - the jumbled response from Ms. India said something about not serving alcohol to inebriated passengers. Considering it was my first drink of the day, I don't think that is why she would CHARGE me for a drink!
Wow, now you have
two legitimate complaints to pursue! That's an outrageous response and ought to serve as a shining example of why UA should not be offshoring customer support of any kind for 1Ks. Insane.