Originally Posted by
percysmith
Well, how come if you substitute in ernestnywang for GR, ernestnywang's_dad for SM, you get a different outcome?
Ernestnywang "initiate a redemption booking in [his] account for [him]" and "ask them to take miles from [his] father's or mother's account". Unless ernestnywang clarifies otherwise, it is ernestnywang's MPO number that was logged in and dominant, CX would be looking at ernestnywang's info during the booking. ernestnywang's_dad's account that was used to pay - this was stated at booking.
CX would verify ernestnywang is on ernestnywang's_dad's list and ask for ernestnywang's_dad's DOB to ensure ernestnywang has authority to debit out of ernestnywang's_dad's account. ernestnywang can then make the booking and subsequently confirm the tickets on his own.
That is completely correct. However, the last time I did this in the situation where my father and I are in different tiers was in Jan., 2008. (I was SL and he was GO at that time). Oct., 2009, I did this again with my mother's account; however, we were both GOs. I hope that this is not a stupid new rule imposed by CX, but rather a stupid agent newly-employed by PCCW.
I remember how frustrated I was when they started the rule that requires members to have a confirmed Y CLS booking to redeem a U CLS upgrade (which was what happened in the Jan., 2008 trip). I originally had a comfirmed (HK) Y CLS booking in a lower BKG CLS, but cancelled it in exchange for a waitlist (HL) K CLS ticket, with the assumption that I will be able to go on my trip from my confirmed U CLS booking, as I booked the U CLS reservation before they started the new stupid rule. I then got in trouble because CX claimed that they no longer allowed members to upgrade from a non-confirmed booking, and that was the trip that would have pushed me to GO, so I couldn't use seat guarantee, either. In any case, I hope that's not another new rule started by CX.