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Thread: Didn't get an upgrade when you know they're available? Here's how!!!
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Old Mar 28, 2010 | 5:13 pm
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IAHtraveler
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Originally Posted by ramalama8
Originally Posted by IAHtraveler
I'm sure it's because they'd rather you put miles on a $15k Versa or other econobox (that they consider midsize) instead of upgrading you to a Premium/SUV/Etc. In the long run, it's much cheaper for the for you to depreciate a cheaper car. I'm not saying it's right; just what they do.
Yes, but the savings in depreciation worth pissing off your best customers? Which is cheaper?
I agree that refusing available upgrades to top customers is horrible business practice, but my opinion doesn't change what Avis does (or doesn't do).
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