FlyerTalk Forums - View Single Post - LGA GA ''Too busy today to deal with upgrades"
Old Mar 26, 2010 | 12:33 pm
  #10  
LoganFlyer
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Originally Posted by nypdLieu
AFAIK, aren't gate upgrades processes and and handled automatically by a computerized process? maybe said computer wasnt working properly? I dont see what could be so difficult about handling a few (2) upgrades manually, no matter how crazy the terminal was.

I'd say this deserves a letter to Delta, please post there response here. I'd say you'll get a few miles out of it.
No...the ordering of the list is auto-generated, but moving people to F is something the GA has to do on the computer (and I've seen it done...at BOS at least, it was, I believe, and drag-and-drop operation). The computer will not move people to F at the gate without GA intervention.
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