FlyerTalk Forums - View Single Post - 1st name misspelled on the E-ticket for Malaysia
Old Mar 25, 2010 | 3:54 am
  #8  
Roseystone
 
Join Date: Mar 2010
Location: United Kingdom
Posts: 20
Originally Posted by tweaked
it seems the travel agent is refunding the ticket then issuing a new one, normally, if the travel agent is refunding the ticket, the travel agency policies takes upto 15% of ticket price. But happens if the finance department will issue a check for the customer for refund.

Like the post above, verify whos mistake it is.. then proceed from there. If its the agents mistake, i think he/she might be trying to get way from paying from his/her pocket.
Like the post above, verify whos mistake it is.. then proceed from there. If its the agents mistake, i think he/she might be trying to get way from paying from his/her pocket

Amazingly travel agent (Dream Ticket) realized that £480 is very expensive, so the agent who dealt with my booking mentioned that her manager will speak to Emirates and they will try to rectify the spellings free of charge.
Today she rang me and she said they have spoken to Emirates and they are ready to amend the ticket for £250 now.

I can't think about anything and the moment but this, ‘’Beggars can’t be choosers’’

What do you guys suggest?
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