FlyerTalk Forums - View Single Post - Why were you compensated and what did you get - 2010 Edition.
Old Mar 24, 2010 | 9:21 pm
  #312  
sam123
 
Join Date: Apr 2005
Location: SFO / SJC
Programs: UA GLD 1MM, AA PLT 2MM, SPG Gold, Marriott Gold, HH Silver
Posts: 601
Originally Posted by goalie
nicely done but one word of caution...

you got lucky as from the way you describe it, the g/a said yes and sent you to c/s to take care of it where it could have become the classic left hand/right hand situation with c/s totally denying what the g/a promised. if it was me, i'd negotiate up front withe the g/a (t/c's vs dbcfree) and have the g/a do everything-confirm me on my new flight first so not to lose it and then wait until they finished with the current flight to take care of everything else (t/c's meal, etc).
Absolutely agree with the warning, don't try this at home

I took a calculated risk, there was no line to the CS desk while the GA had 100+ people to process before she'd be able to get my certs and vouchers; I wanted to get to the hotel ASAP before their restaurant closes and to get max sleep.

I did wait for the GA to first check the availability of the F seat, and make the call to the CS desk agent about sending me there before walking over. The gamble was on compensation and stars aligned. ^
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