FlyerTalk Forums - View Single Post - Discussion Regarding March 2010 Changes to United's Website [Merged]
Old Mar 24, 2010 | 7:10 pm
  #211  
rosesplus
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Join Date: Apr 2005
Programs: 1K MMiler, Hertz 5*
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Originally Posted by Diplomatico
New glitch (apologies if it's already been reported.)

Flying DCA-DEN-SAN in April and found upgradeable space on both legs. Went to upgrade using a CR-1 on .bomb and the website wanted to charge me one CR-1 per flight. Called 1K desk and was able to upgrade both legs using a single CR-1.

Explained to CSR what had happened and she told me that I was the second person today (with whom she had spoken) that had had this same problem.
This happened to me today trying to upgrade CHO-IAD-SYD with an SWU, .bomb wanted an SWU for each leg. One now has to phone web support to get a fix. Why does UA continually load all these problems each time they modify their website?
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