Wow, I was not expecting this many replies. Thanks for all the help. I was more amazed by the fact the front desk agent used my "price level" as a basis for an upgrade. I saw in the terms and conditions it mentioned that the upgrades were not guaranteed. It seems like the hotel was using price as a way to explain their upgrades.

I am going to mention something to the manager because of the condition of the room when I arrived. The bathroom area wasn't the cleanest along with the dresser drawers not being cleaned out. There were still papers and pins from dress shirts left in the drawers along with the bag the shirts were bought in. The poor housekeeping continued all week and I was just too disgusted to care.

I will let everyone know what I find out.