FlyerTalk Forums - View Single Post - Problem with upgrade at Residence Inn?
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Old Mar 23, 2010 | 10:56 am
  #17  
hhoope01
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Originally Posted by socrates
Marriott has always viewed Studio Suites & 1 Bedroom Suites as being "general" inventory...ie neither is an upgrade to the other
Which may very well be how Marriott's inventory system treats them, but if you check out Platinum Benefits, note that it specifically excludes "upgrades from studio to 1- or 2-bedrooms". I do believe that sometime in the past, this same site stated that upgrades from a studio to a 1-bedroom suite" were a part of the program. But even the existing text implies that going from a studio to a 1-bedroom suite would be an "upgrade".

Also note that the 48 hour room Guarantee is applicable at RIs for studio suites only, not 1 bedroom or 2 bedroom suites. So somehow Marriott has a distinction between them.

But per this thread, if upgrades to suites (i.e. 1 or 2 bedroom suite) at an RI are not part of the MR program, is it acceptable for a specific hotel to use rate or someother criteria for their own personal hotel upgrade process?

Or if there are more Gold/Plat elites than upgradeable rooms, is it acceptable for a hotel to use their own internal upgrade ordering process (i.e. rate)?
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