FlyerTalk Forums - View Single Post - Problem with upgrade at Residence Inn?
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Old Mar 23, 2010 | 8:40 am
  #9  
ohmark
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Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
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Originally Posted by hhoope01
I do believe there used to be an entry in Marriott's T&Cs specifically limiting RI upgrades to be from a studio to a 1 bedroom suite. But sometime over the last year or two, they dropped that and now exclude all suite upgrades as a guaranteed part of the upgrade program.
True, but this is different from "Marriott has excluded their extended stay properties from their elite upgrade benefits." The new rule or rule clarification, simply puts RI's in the same place as all other brands, that is that upgrades to suites are not an included benefit. So, if you reserve a studio, you can't rely on the benefit to secure an upgrade to a one or two bedroom suite. But, on the other hand, you could use the benefit to secure a studio that may (depending on the property) be considered an upgrade from a basic studio. See, for example, the Residence Inn Boston Harbor, where an allergy free studio sells for a higher rate than a regular studio. One would assume you could request an upgrade to such a room using the upgrade benefit. Same would be true of a better location (maybe with a view).
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