This is not a shareholder issue, but something that all who book flights and hotels seperately should be (and I thought was common knowledge) aware of.

It has been said often, that only if you book a package, do you have a guarantee that if one thing changes, the tour opperator needs to change the other arrangements, or offer a full refund.

The other way around this, is to have travel insurance that covers you in such cases.

What are the terms of your travel insurance?

If you book things seperately, you either need to make flexible bookings, or get insurance that covers you for things like this.

I know this isn't what you want to hear and I do sympathise, but BA's response was correct.

bjorns