Hello everyone,

I was staying at a RI in Miami last week. This stay was my second week at the hotel. I am staying at a rate I received because I am doing work at a local hospital. When I checked in, I asked the person at the front desk if there was an upgrade available. She responded with "there are no upgrades left under the rate you are paying". I was quite shocked by this because I have negotiated rates before and been upgraded without a problem.

I know this is something minor, but after getting up to the room I realized this was the smallest problem. Am I right in being confused by what I was told or is what I was told correct?

Any questions, let me know.

Thanks,

Zach