Originally Posted by
deelmakur
Alaska does the best job of creating the aura of customer concern, while, in reality, delivering less. They do such a good job of that, that this post will doubtlessly deliver strong negative comments about my assertions. That said, let's look at the facts. On a comparative basis, AS fares, especially premium, are higher. Advance upgrades on longer routes are almost non existent, even when seat maps show the F compartment nearly empty.
rode AA lately?
I am about at the end with those folks and am at the point that Im going to avoid them at all costs. When you roll up to H1A and theres a flight scheduled to depart at 525 still in the boarding around and your flights to board at 525pm at H1A....uh that tells me AA dont even give a #@!)(! if flights leave on time. The whole instance gets worse but I shall write the whole story more in depth when I get back home. That was the start of a really #@#q2@ up afternoon filled with lies and pathetic service. Gave them plenty of service over a 3 year span and they do nothing but screw you over. Im pretty much done. Gonna be a lot more routing through MSP or DTW from now on even if it costs a few bucks more
Last edited by ANC; Mar 22, 2010 at 10:25 pm