I was flying From ADD to SFO VIA DBX and after arrival my baggage couldn't be found. I was at the baggage claim for almost three hrs. finally the agent gave me PIR form. Then the agents were calling me for about a month. After one month I received a call from SFO and was told as my baggage was declared lost and as they summit my information to NY on 10/16/09. After a week I called NY office and left message . Back in December I called and left another message. Again in January 2010 I called and left a message no Reply. Finally I went to SFO
office and ask one of the agent and was told to email them. A week ago I emailed them still I didn't get any response. Now I am really getting sick to the stomach and lost hope on this Airlines. Is there anything I can do before talking to a lawyer. Thank you for your response.