Originally Posted by
CJKatl
It's great when the hotel has taken care of the item. The hotel should NEVER contact the guest, rather, the hotel should err on the side of caution.
And I disagree. I do think the hotel should make an effort to contact the guest. This is definitely a case of 'others views may vary'/differing opinions. Both sides have merit.
BTW - it goes w/o saying that a hotel, restaurant, car rental, department store, can't be held responsible for what someone does in their personal life.
Glad the OP managed to get his stuff back.
Cheers.