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Old Mar 20, 2010 | 6:23 pm
  #13  
joshua362
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Join Date: Oct 2001
Programs: LTP, PP
Posts: 9,107
Originally Posted by dd992emo
I can't speak for other properties, but at the CY where I worked we logged the item and the date it was found in a log book. That way we could match the name of the person checking out that day to the item.
Hence my point. I think most Marriott's (at least from the REN I stayed at when I got my charger back) go way out of their way to clean rooms completely and then store/catalog lost items in great detail. This is not a pay-by-the-hour motels us business travelers are staying at. A simple cell call, email, etc, "did you possibly leave anything behind?" without identify the item is simple common business courtesy no mattter who pays for the return shipping.

Yes, I'm sure hotels and FD clerks have seen it all. But to protect 1% and ignore the other 99% of mundane business travelers who have a "senior moment" due to the stress and bustle of business travel is absurd. If I decide to cheat on my wife and leave a home number or common email address in my profile (or use a common credit card), perhaps I'm the stupid one?

Again, I blame litigation fearful corporate policy!
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